How to Order Products and Livestock

We are open for visits, collections and London deliveries throughout the Lockdown.

To place your order or make an enquiry about LIVESTOCK or ANY PRODUCTS then Please Call Shop Enquiries Tel: +44 (0)20 7580 6764 or OR JUST POP DOWN TO US.

For Collections or London Deliveries Please fill out the form below and we will process your order as soon as we can.

  • Please give us all the details on which fish or plants you would like, a full list of names can be found on the Menus above.
  • No entry without wearing PPE(Mask). Please bring your own as we have no available stocks to provide you.
  • 20% Surcharge on some species due to new freighting costs
  • You will be able to pick up your items or visit our shop between 11:00am – 5:30pm Mon-Fri, Sat 10am-6pm or Sun 11am-5pm.
  • Alternatively, you can arrange delivery of your items. (See Costs Below, CC/ULEZ zone charges may apply)
  • Delivery Payments will be made over the Phone. (This is to help us to avoid handling any cash or card transactions physically).
  • We will accept all Card Payments.
Delivery Charges are based on distance from our retail shop in Balham SW12 0PS (CC/ULEZ zone charges may apply)

Free Delivery on Orders over £15.00 (Within 2 Miles From Our Shop/Excluding bespoke Aquaria)

Free Delivery on Orders over £60.00 (Within London’s M25 Boundary/Excluding bespoke Aquaria)

Our Set Delivery Days Over 2 miles from Our Shop(Within the M25 Boundary) = £15.95

Over 10 miles/Outside the M25 Boundary = Price on Application! (Orders placed before 1pm will be processed on that day, Livestock will be sent via our Aquatic in House Staff, Not UK Couriers)

Please note at present we will be continuing our Aquarium Design, Custom Made and Installation Services as well as Productions. FOR Installation and Tank Build Questions please Email: customaquarium@aquaticdesign.co.uk.

For Aquarium Maintenance enquiries please Email: office@aquaticdesign.co.uk

A massive THANK YOU to all our customers for your continued support during this very difficult time, from ALL the team here at Aquatic Design Centre. Take care of yourselves and look after your families and your fish.